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- 8Graduate Studies and Research, Faculty of
- 8Graduate Studies and Research, Faculty of/Theses and Dissertations
- 4School of Business
- 4School of Business/e-Service Symposium 2006
- 3Communications and Technology Graduate Program
- 3Communications and Technology Graduate Program/Capping Projects (Communications and Technology)
An experimental investigation of the impact of fat taxes: Price effects, food stigma, and information effects on economic instruments to improve dietary healthDownload
This thesis investigates how a tax and warning label on less healthy snack food products may affect consumer behaviour when the imposition of the tax is a source of consumer information. A survey that included choice experiments was implemented in supermarkets. Participants were asked to choose...
β-Glucan is a soluble fibre shown to help regulate blood sugar and lower cholesterol. Incorporation into food, particularly bread, may affect β-glucan’s physicochemical properties and health benefits. The journey of β-glucan through the mixing, fermenting, baking, and storage of bread was...
SSHRC Awarded IG 2015: The proposed work will examine three theoretically important, yet previously unexplored, linkages between experience with an emerging technology and lock-in to that technology but not to others. (1) The impact that repeated practice has on consumers' emotional attachment...
Consumers and Canadian poultry processors were interviewed to understand the overall perception of bone-in chicken meat and to gain insight on the defect of black bone discoloration, a color defect that appears in cooked bone-in chicken. Through the consumer science technique of laddering, food...
The objective of this thesis study is to identify factors that influence Alberta food processors' food safety decisions. Data for this study were collected in a 2008 survey of Alberta food processors. It is hypothesized that pressures from government, industry, and consumers influence...
Plenary: The eService Paradigm
We propose a framework for eService that highlights the challenges of combining human and automated inputs. Because service processes involve co-generating value with consumers, our model intermeshes what the consumer does with what the business does. We accordingly link the stages of the service...
Session: Implications of the Consumer Experience
Three papers: 1. The Impact of Personalization on Learning Curves and Customer Choice. PRESENTER: Kyle B. Murray, Ivey Business School. COAUTHORS: Gerald Häubl, University of Alberta, Eric Johnson, Columbia University. 2. Multi-channel retailing and shopping centre dynamics: Evidence from the...
Session: Industry Applications
Two Papers: 1. Determinants of Permission Email Effectiveness. Presenter: Jin Li, University of Alberta. Co-author: Paul R. Messinger, University of Alberta. 2. Changes in Service Delivery in Residential Real Estate. Presenter: Jane Saber, University of Texas, Tyler. Co-author: Paul R. Messinger,...