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eService and the Alberta HR Crisis
2006-10-11
McElhone, Paul, Ingles, Chris, Gellatly, Ian, Lawman, Andrew, Clark, Colin
Panel discussion. Presentation by Dr. Gellatly will offer general insights into what the “HR crisis” might mean for a variety of people-management practices within service-oriented companies. Specific topics will include “HR crisis” effects on selection, training, compensation, performance...
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Financial Crisis Around the World
2006-09-22
Defines financial crisis, provides examples and discusses characteristics and causes of a financial crisis. In addition discusses ramifications of falling US dollar on the US economy.
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Plenary: The eService Paradigm
2006-10-10
Stroulia, Eleini, Bergen, Mark, Messinger, Paul
We propose a framework for eService that highlights the challenges of combining human and automated inputs. Because service processes involve co-generating value with consumers, our model intermeshes what the consumer does with what the business does. We accordingly link the stages of the service...
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Session: Alberta Government Support for eService
2006-10-11
Mudryk, Dennis, Thomas, Dominic, Williams, Amanda
Three papers: 1. The Alberta SuperNet: What Does it Mean to Rural Business Communities? PRESENTER: Amanda Williams, University of Calgary. COAUTHORS: Prof. Cooper H Langford; Dr. Stelvia Matos. 2.The Role of Community in the Evaluation Phase of Innovation Adoption Process: The Case of Rural Urban...