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Disseminating, Assimilating, and Creating: A Social Knowledge Cycle Model for Non-Profit Organizations
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Vela, Sarah, Forcier, Eric, Rathi, Dinesh, Given, Lisa
This research paper explores how ‘social knowledge’, as an emergent category of organizational knowledge, flows through non-profit organizations (NPOs). Examining findings from qualitative interviews with 16 individual from Canadian NPOs on their use of social media for Knowledge Management (KM),...
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Spring 2019
In late October 2014, accusations of sexual assault levelled against Jian Ghomeshi dominated the Canadian news cycle. This case offers an opportunity to examine the public’s struggle to determine whether to believe Ghomeshi’s alleged victims, to make sense of how that belief matters, and ask what...
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2015
This report examines some of the issues facing the University of Alberta libraries in relation to patron experience and awareness, and offers technological solutions. Because each academic institution has specific needs according to what technologies and policies they have already adopted, and...