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Disseminating, Assimilating, and Creating: A Social Knowledge Cycle Model for Non-Profit OrganizationsDownload
This research paper explores how ‘social knowledge’, as an emergent category of organizational knowledge, flows through non-profit organizations (NPOs). Examining findings from qualitative interviews with 16 individual from Canadian NPOs on their use of social media for Knowledge Management (KM),...
Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' StoriesDownload
Presents results from qualitative interviews with individuals working in non-profit organizations near Edmonton, Alberta. The findings point to the importance of stories as information sources used within the organizations, with social media playing a key role in capturing those stories and...