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Skip to Search Results- 1Clarke, Alix, K
- 1Fernandez Ruiz, Enrique
- 1Hoang, Kristina Jane
- 1Johnson, Stuart H
- 1Khan, Mohammad A
- 1Lovse, Lisa
- 3Karapetrovic, Stanislav (Mechanical Engineering)
- 1Dr. Stanislav Karapetrovic, Department of Mechanical Engineering
- 1Jamal, Karim (Accounting, Operations and Information Systems)
- 1Lai, Hollis (Medicine and Dentistry)
- 1Patricia Boechler (Educational Psychology)
- 1Prochazka, Arthur (Biomedical Engineering)
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Spring 2016
This study illustrates a model for the implementation of a “Business-To-Consumer Electronic Commerce Transaction (B2C ECT)” system in a university course following the ISO 10008:2013 standard. Furthermore, this model includes four subsystems based on ISO 10001:2007 for a code of conduct, ISO...
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Spring 2016
Health care systems focus on fulfilling patient expectation and needs. However, the wide differences among various health care services make the understanding and use of patient satisfaction information challenging. Patient satisfaction can systematically be studied and analyzed through methods...
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Spring 2013
This study examines client satisfaction and engagement profitability for a Big 4 audit firm. I obtain proprietary client data from the firm’s national office, including satisfaction survey responses and profitability (realization) rates. I examine the roles of service quality dimensions that are...
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Spring 2017
The lack of literature reporting on the use of customer-satisfaction-augmenting Management System Standards (MSS) in health care provided an opportunity to explore the use of one such augmenting (AUG) MSS, namely ISO 10002, for managing feedback in a Canadian provincial health care organization...
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Fall 2016
Current medical imaging professional training uses an apprenticeship model with students following an established doctor and viewing their cases, in what is called a practicum. This posses an issue as students are limited to the cases available during their practicum. To resolve this automated...
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Fall 2017
Background: Structured clinical assessments (SCAs) are an essential part of health professional education as they capture important information on not only what a student knows, but what they can do. However, this useful information is rarely translated into quality feedback that students can use...
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Spring 2017
The paper explores the effect of embedding differential levels of elaborated feedback into digital learning objects. The effect of the embedded feedback is also considered in relation to computer experience and learner characteristics. Three digital learning objects were developed for this study...
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External sensors for the feedback control of functional electrical stimulation assisted walking
DownloadFall 2010
Functional electrical stimulation (FES) is a rehabilitative technology that can be used to improve walking in individuals with mobility impairments due to neurologic injury or disease. Feedback is essential for efficient FES-assisted walking. The overall goal of my project was to investigate...
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Modelling the Integration of Standardized Systems for Healthcare Worker Satisfaction and Privacy in an IoT-based Service
DownloadFall 2022
Hand hygiene (HH) is critical to decreasing hospital-acquired infections. For this reason, healthcare organizations monitor their staff’s HH compliance. IoT-based hand hygiene monitoring technologies (HHMTs) are a tool for tracking such compliance. This research investigates the integration of...