Leadership in the Digital Era: Modernizing and Transforming the Public Service

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  • Purpose: The purpose of this study was to explore the competencies required for digital leaders and understand how post-secondary institutions are conceiving the concept through their curriculum and instruction. This study also sought to understand where there were points of consensus and divergence among educator-practitioners as to the competencies and concept overall. Design/methodology/approach: A case study with in-depth, qualitative interviews that used grounded theory and employed a constant comparison approach to data analysis. Findings: There was consensus among the majority of interviewees for the competencies required for digital leaders but differing opinions on the methods to provide instruction. Divergent opinions emerged around the concept of digital leadership with some suggesting that digital leadership should be synonymous with leadership but with a technological element given the large role that technology plays in all aspects of an organization.

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    Attribution-NonCommercial 4.0 International