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Fall 2011
With increasing software size and complexity, corrective software maintenance has become a challenging process. When a failure is reported, it takes time and expertise for human operators to collect the right information and pinpoint the root cause. Typically, the operators are overloaded with...
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Fall 2014
In the face of an overwhelmingly information intensive Internet, searching has become the most important way to locate information efficiently. Current searching techniques are able to retrieve relevant data, however, personalization techniques are still needed to better identify different user...
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