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A Community-Driven Usability Evaluation: The Case of the Inuvialuit Settlement Region Digital Library
Download2017
Stobbs, Robyn, Shiri, Ali, Farnel, Sharon, Cockney, Cathy, Rathi, Dinesh, Campbell, Sandy
This paper reports a usability evaluation study of the Digital Library North prototype that was conducted in May 2016. It proposes a culturally-aware and community-informed approach to the usability of digital libraries for Northern communities in Canada along with the emerging themes and the...
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Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' Stories
Download2013
Rathi, Dinesh, Forcier, Eric, Given, Lisa
Presents results from qualitative interviews with individuals working in non-profit organizations near Edmonton, Alberta. The findings point to the importance of stories as information sources used within the organizations, with social media playing a key role in capturing those stories and...