Chat bot for telemedicine

• Author(s) / Creator(s)

  • Fernando, Dinithi

• Chat-bots could be considered as one of widely used technologies since it increases the business efficiency and throughput. Proposed project is to develop a web based chat-bot that is capable of booking appointments via the website Telecare Plus. Machine learning techniques are used to provide an interactive and personalized learning experience for users. Users details are be retrieved by the bot to book an appointment, if the user gives permission. Various tools and resources such as python libraries are integrated with the chat-bot to help users to practice and provide answers. It is not easy for many users to book an online appointment because of the technical knowledge and skill levels they have. One of the main advantages of this chat-bot is the users are able to provide details to book an appointment in a similar way they do when a patient interacts with a live agent. User studies are used to evaluate the effectiveness of the chat-bot as well as to assess its usability, engagement, and outcomes. The medical field could have a significant impact because of this project by providing an accessible and efficient way to book appointments.

• Date created

  2023

• Subjects / Keywords

  • machine learning
  • chat bot
  • artificial intelligence
  • natural language processing
  • telemedicine
  • TelecarePLUS
  • electronic medical records
  • digital healthcare

• Type of Item

  Research Material

• DOI

  https://doi.org/10.7939/r3-93jq-fk18

• License

  Attribution-NonCommercial 4.0 International