Augustana Library Feedback Project: Final Report

• Author(s) / Creator(s)

  • Alissa Droog

• The purpose of the Augustana Library Feedback Project was to gather direct feedback from faculty and students at the Augustana campus about library resources, services and communications. The library wanted to listen and engage in strategic conversations with users to inform future decision making and best practices for the Augustana campus library going forward. The project took place over 9 months (July 2019-March 2020) and used a combination of methodologies that included a survey of Augustana faculty, focus groups with students and website usability testing with students. As this project was broad and ambitious in its scope, the findings are general. It is recommended that these findings be used as the basis for further investigation, feedback and conversations.

• Date created

  2020-03-18

• Subjects / Keywords

  • Evidence based librarianship
  • Library website usability testing
  • Academic libraries
  • Library surveys
  • Library Assessment
  • Library focus groups
  • Augustana Campus Library

• Type of Item

  Report

• DOI

  https://doi.org/10.7939/r3-v73y-1384

• License

  Attribution-NonCommercial-ShareAlike 4.0 International