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e-Service Symposium 2006
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Author / Creator / Contributor
- 1Canadian Institute of Retailing & Services at University of Alberta
- 1Clark, Colin
- 1Gellatly, Ian
- 1Ingles, Chris
- 1Lawman, Andrew
- 1McElhone, Paul
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eService and the Alberta HR Crisis
2006-10-11
McElhone, Paul, Ingles, Chris, Gellatly, Ian, Lawman, Andrew, Clark, Colin
Panel discussion. Presentation by Dr. Gellatly will offer general insights into what the “HR crisis” might mean for a variety of people-management practices within service-oriented companies. Specific topics will include “HR crisis” effects on selection, training, compensation, performance...
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