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Fall 2020
Conversational agents, also known as chatbots, are designed to have a real-time conversation with humans. Closed domain chatbots are limited to a specific task they’re designed to do. They can be rule-based or information retrieval based chatbots while open domain chatbots are meant to mimic...
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The Development and Evaluation of a Frequently-Asked Question (FAQ) Answering Chatbot for an Online Mental Wellness Program for People with Chronic Disease
DownloadFall 2023
Introduction: Chatbots are computer programs that interact with humans through natural language conversations. Chatbots are on the rise due to numerous benefits like convenience, 24/7, personalized support, and they show promise in healthcare to support people living with chronic diseases. While...