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Spring 2016
This study illustrates a model for the implementation of a “Business-To-Consumer Electronic Commerce Transaction (B2C ECT)” system in a university course following the ISO 10008:2013 standard. Furthermore, this model includes four subsystems based on ISO 10001:2007 for a code of conduct, ISO...
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Application of the IUMSS Methodology for the Standardization and Integration of Management Systems in University Research Laboratories
DownloadSpring 2022
Jaramillo Chavez, Renzo Wilfredo
The purpose of this research is to investigate alternatives for the integration of management systems standards requirements into a single management system (MS) for university research laboratories and compare the resulting MSs after standardization and integration against the initial MSs....
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Spring 2010
The purpose of this research was to study the applicability of management system standards (MSSs) in a research and development (R&D)-oriented nanotechnology setting. Since multiple quality and R&D-specific standards were found to be relevant in such environments, a methodology for the...
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Spring 2017
The lack of literature reporting on the use of customer-satisfaction-augmenting Management System Standards (MSS) in health care provided an opportunity to explore the use of one such augmenting (AUG) MSS, namely ISO 10002, for managing feedback in a Canadian provincial health care organization...