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Distinguishing Employees and Independent Contractors for the Purposes of Employment Standards Legislation
DownloadSpring 2013
Employment standards legislation implicitly acknowledges that the employer and employee relationship is often an unbalanced one in which the individual worker does not always have sufficient bargaining power to negotiate conditions of employment that are not exploitative. This thesis examines the...
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Who's the Boss? Exploring the Dynamics of the Worker-Manager-Customer Triangle of Power in Banking Work
DownloadSpring 2017
This study investigates the changing nature of work in Canada’s growing service sector, particularly as it relates to the role of customers. A multi-decade series of advancements associated with new technologies (e.g., production technologies, and faster communications), the penetration of...