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Application of the IUMSS Methodology for the Standardization and Integration of Management Systems in University Research Laboratories
DownloadSpring 2022
Jaramillo Chavez, Renzo Wilfredo
The purpose of this research is to investigate alternatives for the integration of management systems standards requirements into a single management system (MS) for university research laboratories and compare the resulting MSs after standardization and integration against the initial MSs....
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2022-02-02
SSHRC IDG awarded 2022: This project seeks to test how language use influences customer perceptions of AI agents’ humanness and investigate when consumers prefer interacting with AI agents that are more or less human-like.This project will develop a framework to explain how, when, and why...
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Fall 2018
This thesis studies integrative augmentation with customer satisfaction (CS) standards in a service and a manufacturing organization. Case study organization 1 (CSO 1) is an engineering course operated in a Western Canadian university. In this course, surveys were undertaken that addressed...