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Fall 2010
When stress becomes distress, people seek to decrease their psychological pain using methods that seem convenient and appropriate. In an increasingly technology-based society, the Internet provides opportunities for individuals in distress to seek information and connections with others. Research...
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The place of health information and socio-emotional support in social questioning and answering.
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Introduction: Little is known about the quality of health information in social contexts or how socio-emotional factors impact users' evaluations of quality. We explored how librarians, nurses and users assessed the quality of health answers posted on Yahoo! Answers, focusing on socio-emotional...