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Fall 2010
An application of ISO 10001 and ISO 10002 customer satisfaction standards to enhance students’ satisfaction in engineering courses is studied. An ISO 10001-based Code Management System (CMS) is used to improve the satisfaction of students through offering promises regarding course delivery. A...
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Employee Attitudes on Corporate Social Responsibility at the Frontline Level of an Energy Transportation Company
DownloadSpring 2014
Corporate social responsibility (CSR) reflects the commitment businesses voluntarily undertake to integrate ethical behaviors and societal matters within their operating contexts, decision-making processes, strategies and corporate values while simultaneously maximizing economic objectives. As...
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