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Standing In a Crowded Room Shouting At No One: How The Government of Alberta Uses Twitter to Engage Albertans
Download2019-08-01
Purpose – This paper explores Government of Alberta attempts to engage citizens using Twitter in 2018, and how successful any attempts at engagement were. Design/methodology/approach – Mixed-methods content analysis using @YourAlberta as a case study; quantitative analysis of 1,339 tweets guided...
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