This decommissioned ERA site remains active temporarily to support our final migration steps to https://ualberta.scholaris.ca, ERA's new home. All new collections and items, including Spring 2025 theses, are at that site. For assistance, please contact erahelp@ualberta.ca.
Search
Skip to Search Results
Filter
Subject / Keyword
- 1Augmenting Standards
- 1Customer Satisfaction
- 1Engineering Education
- 1ISO
- 1ISO standards
- 1Integrated Management System
Departments
Author / Creator / Contributor
Year
Collections
Languages
Item type
-
Fall 2018
This thesis studies integrative augmentation with customer satisfaction (CS) standards in a service and a manufacturing organization. Case study organization 1 (CSO 1) is an engineering course operated in a Western Canadian university. In this course, surveys were undertaken that addressed...
1 - 1 of 1