Competency and performance measures for organizations in the construction industry

  • Author(s) / Creator(s)
  • Organizations operating in the construction industry seek to understand how to successfully identify and manage competencies, given the significant influence they have on performance. Thus, organizations need to explore new approaches for assessing and enhancing their competencies to improve their performance. This paper presents a review of past studies and identifies the most common organizational competency and performance measures. A focus group was conducted to evaluate and verify the list of identified competency and performance measures. The contributions of this paper are threefold. First, this paper addresses the lack of studies on organizational-level competencies specifically for the construction domain. Second, this paper identifies, categorizes, and ranks organizational competency and performance measures. Third, the categorization of competency and performance measures, verified by the focus group, provides organizations with a systematic method to evaluate their competencies and improve their performance.

  • Date created
    2020-01-01
  • Subjects / Keywords
  • Type of Item
    Article (Draft / Submitted)
  • DOI
    https://doi.org/10.7939/r3-47tm-3976
  • License
    Copyright remains with the author(s) or their institution(s).
  • Language
  • Citation for previous publication
    • Tiruneh, G. G., & Fayek, A. Robinson. (2020). Competency and performance measures for organizations in the construction industry. Canadian Journal of Civil Engineering, 48(6): 716–728. doi.org/10.1139/cjce-2019-0769.