Library service quality: an unobtrusive investigation of interlibrary loan service in large Canadian academic libraries

• Unobtrusive investigation of interlibrary loan service in large Canadian academic libraries

• Author / Creator

  Van Rooijen, Lori Anne.

• Subjects / Keywords

  • Academic libraries--Standards--Canada
  • Interlibrary loans--Canada--Evaluation

• Graduation date

  1998

• Type of Item

  Thesis

• Degree

  Master of Library and Information Studies

• DOI

  https://doi.org/10.7939/R34Q7QX75

• License

  This thesis is made available by the University of Alberta Libraries with permission of the copyright owner solely for non-commercial purposes. This thesis, or any portion thereof, may not otherwise be copied or reproduced without the written consent of the copyright owner, except to the extent permitted by Canadian copyright law.