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Building a Knowledge Management System: The KM Needs of a Small Construction Business
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- Author(s) / Creator(s)
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The authors conducted a knowledge audit of a local Edmonton construction business Hillview Homes. Based on the pre-existing literature regarding the knowledge management needs of small businesses and the construction industry, as well as the findings derived from semi-structured interviews with Hillview Homes personnel, the authors recommend Hillview Homes implement an Electronic Information Management (EIM) system. The authors also recommend that Hillview Homes implement a knowledge preservation process in order to retain institutional memory when long-term employees retire.
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- Date created
- 2017-02-15
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- Subjects / Keywords
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- Type of Item
- Report