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Building a Knowledge Management System: The KM Needs of a Small Construction Business

  • Author(s) / Creator(s)
  • The authors conducted a knowledge audit of a local Edmonton construction business Hillview Homes. Based on the pre-existing literature regarding the knowledge management needs of small businesses and the construction industry, as well as the findings derived from semi-structured interviews with Hillview Homes personnel, the authors recommend Hillview Homes implement an Electronic Information Management (EIM) system. The authors also recommend that Hillview Homes implement a knowledge preservation process in order to retain institutional memory when long-term employees retire.

  • Date created
    2017-02-15
  • Subjects / Keywords
  • Type of Item
    Report
  • DOI
    https://doi.org/10.7939/R3WP9TJ86
  • License
    Attribution-NonCommercial 4.0 International