Les politiques publiques et le service en français: une étude comparative de deux corps policiers

• Public Policies and French Services: a comparative study of two police forces

• Author / Creator

  Croteau, Sonia

• The Official Languages Act requires that some Canadian public institutions offer services in both official languages. In the absence of this Act, would government agencies still offer French-language services to French-speakers living in a minority community? To answer this question, the author studied two police forces, the Royal Canadian Mounted Police (RCMP) and the Edmonton Police Service (EPS). The former is subject to the Official Languages Act, the latter is not. After presenting the organizational structures of the two forces, the author establishes some comparison points based on interviews conducted with members of the two organizations. An analysis of the participants’ responses allows the author to draw conclusions that will help improve French-language services in minority communities.

• Subjects / Keywords

  • Royal Canadian Mounted Police (RCMP)
  • Bilinguism
  • Edmonton Police Service (EPS)
  • Official Languages
  • Public Policies and French Services
  • Gendarmerie Royale du Canada (GRC)

• Graduation date

  Fall 2012

• Type of Item

  Thesis

• Degree

  Master of Arts

• DOI

  https://doi.org/10.7939/R3J890

• License

  This thesis is made available by the University of Alberta Libraries with permission of the copyright owner solely for non-commercial purposes. This thesis, or any portion thereof, may not otherwise be copied or reproduced without the written consent of the copyright owner, except to the extent permitted by Canadian copyright law.