A comparative case study on Cloud Service Providers, their Service Level Agreements, and lost of availability due to security breach: Amazon EC2 and S3, and Microsoft Windows Azure Compute and Storage

• Author(s) / Creator(s)

  • Ghebreslassie, Fitsum

• Even though Amazon and Microsoft are promising 99.9 to 100 percent service uptime for their cloud compute and storage services, they don't take responsibility of service downtime that could result from Distributed Denial of Service (DDoS) and outside malicious attacks. The objective of this paper is to explore the actual security controls of these Cloud Service Providers (CSP) in order to find out if they can minimize service downtime from those attacks and make their promised service uptime percentage more appealing to customers. For this purpose those CSPs' cloud Service Level Agreement (SLA) and security practices are explored in relation to availability.

• Date created

  07/26/2013

• Subjects / Keywords

  • CSP
  • service level agreement
  • SLA
  • cloud availability
  • cloud computing
  • cloud storage
  • security control
  • DDoS
  • outside malicious attacks

• Type of Item

  Research Material

• DOI

  https://doi.org/10.7939/r3-8yr4-9p03

• License

  Attribution-NonCommercial 4.0 International