This decommissioned ERA site remains active temporarily to support our final migration steps to https://ualberta.scholaris.ca, ERA's new home. All new collections and items, including Spring 2025 theses, are at that site. For assistance, please contact erahelp@ualberta.ca.
Student Research Forum (Concordia University of Edmonton)
Contains research posters and other student work from the annual student research forum, Concordia University of Edmonton.
Items in this Collection
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2021-04-16
Call Centers or Support Centers in different companies aggregate huge amount of audio data everyday. From all the conversations, few conversations demonstrate the disappointment of clients towards services, products or delivery. Finding the sentiment of the customer helps in determining whether...