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Libraries Staff Publications
This collection contains publications of staff at the University of Alberta Libraries.
Items in this Collection
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A Human Library with a Side of Critical Thinking: Considering Oral Narratives and Scholarly Articles
Download2020-01-01
Goebel, Nancy, Becker, Yvonne, Blizzard, Kara
Chapter in: Morris, Sarah E, editor. The Critical Thinking About Sources Cookbook. Association of College and Research Libraries, 2020.
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2019-07-29
This study investigates questions users asked via both a proactive chat widget and a static “Ask Us” link in an academic library’s discovery service. Chat transcripts were coded according to four question categories: Reference, Borrowing, Technology Help, and Directional. Chat transcripts were...