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Digital libraries provide organized, inclusive and open access to quality information sources. They are multifaceted and complex structures that offer a wide range and variety of information resources and services and reduce spatial, temporal and access barriers. One of the key challenges...
Tools of Engagement for Knowledge Management: Using Social Media to Capture Non-Profit Organizations' StoriesDownload
Presents results from qualitative interviews with individuals working in non-profit organizations near Edmonton, Alberta. The findings point to the importance of stories as information sources used within the organizations, with social media playing a key role in capturing those stories and...