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Departments: Faculty of Business Item type: Thesis Supervisors: Armann Ingolfsson (Faculty of Business)

  • Essays on Business Analytics

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    Fall 2019

    Rezaei, Mostafa

    This dissertation consists of three separate essays on business analytics. Abstract of the three essays are as follows: Essay 1: Peer-production projects are increasingly attracting the attention of Human-Computer Interactions (HCI) scholars. Such complex socio-technical systems could be viewed...

  • Essays on Stochastic Models of Service Systems

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    Fall 2013

    Campello de Souza, Fernanda M

    We propose methods to plan capacity for two types of service systems: traditional multiserver systems, where customers wait in a single queue to be served by the first available service provider, in a single processing step (e.g., bank tellers); and case manager systems, where customers wait in a...

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