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Addiction counselling self-efficacy, job satisfaction, motivation, and burnout: A mixed methods study Open Access


Other title
job satisfaction
addiction counsellors
mixed methods
Type of item
Degree grantor
University of Alberta
Author or creator
Elliott-Erickson, Sara
Supervisor and department
Klassen, Robert (Educational Psychology)
Examining committee member and department
Klassen, Robert (Educational Psychology)
Cook, David (Phamacology)
Buck, George (Educational Psychology)
Department of Educational Psychology

Date accepted
Graduation date
Master of Education
Degree level
Addiction counsellors provide the majority of treatment to individuals struggling with substance abuse and problem gambling behaviour and, therefore, compose an essential workforce for providing effective treatment to individuals with addictive behaviours. Given the growing body of research highlighting the effects of counsellors on client outcomes this study is among the first to use a mixed methods approach to study the job-related beliefs of addiction counsellors from Alberta, Canada. In Study 1, a quantitative survey was used to discover and describe 110 counsellors’ self-appraisals of self-efficacy, job satisfaction, and burnout from three previously validated survey instruments. In Study 2, 10 individual interviews were conducted to add depth and support to the quantitative Study 1 findings and add details about counsellor job motivation. Results from Study 1 reveal that counsellors are less confident in their skills for treating clients with co-occurring disorders and providing group counsel, are more satisfied with the intrinsic aspects of their jobs, and occasionally experience a low level of burnout in the form of emotional exhaustion and negative work environment. Furthermore, results support that greater self-efficacy is associated with greater job satisfaction, which are both associated with lower levels of burnout. Results from mediation analysis indicate self-efficacy mediates the relationship between job satisfaction and incompetence. Results from Study 2 highlight the importance of clients, learning opportunities, and organizational factors on counsellor’s job-related beliefs.
Permission is hereby granted to the University of Alberta Libraries to reproduce single copies of this thesis and to lend or sell such copies for private, scholarly or scientific research purposes only. Where the thesis is converted to, or otherwise made available in digital form, the University of Alberta will advise potential users of the thesis of these terms. The author reserves all other publication and other rights in association with the copyright in the thesis and, except as herein before provided, neither the thesis nor any substantial portion thereof may be printed or otherwise reproduced in any material form whatsoever without the author's prior written permission.
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