ERA

Download the full-sized PDF of Finding KM Solutions for a Volunteer-Based Non-Profit OrganizationDownload the full-sized PDF

Analytics

Share

Permanent link (DOI): https://doi.org/10.7939/R3ZP3WD35

Download

Export to: EndNote  |  Zotero  |  Mendeley

Communities

This file is in the following communities:

School of Library and Information Studies

Collections

This file is in the following collections:

Journal Articles (Library & Information Studies)

Finding KM Solutions for a Volunteer-Based Non-Profit Organization Open Access

Descriptions

Author or creator
Huck, John
Al. Rodney
Rathi, Dinesh
Additional contributors
Subject/Keyword
Non‐profit organizations
Motivation‐Hygiene theory
Knowledge management
Type of item
Journal Article (Published)
Language
English
Place
Time
Description
Purpose – The purpose of this paper is to investigate the knowledge needs of a small, volunteer‐based Non‐Profit Organization (NPO) and present recommendations for implementation of KM solutions. Design/methodology/approach – The methodology used in this paper is the knowledge audit. Data collection methods include semi‐structured interviews, documentary photography, and a review of content on the NPO's website. Findings – The paper recommends a combination of web 2.0 technology and low‐tech solutions to meet the KM needs of the volunteer‐based organization within the constraints of its limited resources. Based on the observation that dedicated and reliable volunteers are critical to this organization's success, the paper proposes that the KM solution address personal knowledge needs related to volunteer motivation factors as a strategy for improving volunteer recruitment and retention. Research limitations/implications – The study examined a small group of volunteers engaged in a specialized form of knowledge‐sharing work. Future research could test this paper's conclusions in larger and more diverse volunteer‐based NPOs. Originality/value – The paper extends KM research into the realm of volunteer‐based NPOs and adopts elements from Motivation‐Hygiene theory as well as specific volunteer motivation factors as additional criteria for a KM solution
Date created
2011
DOI
doi:10.7939/R3ZP3WD35
License information

Rights
© 2011 John Huck et al. This version of this article is open access and can be downloaded and shared. The original author(s) and source must be cited.
Citation for previous publication
Huck, J., Al. Rodney, A., and Rathi, D. (2011). Finding KM Solutions for a Volunteer-Based Non-Profit Organization. VINE: The Journal of Information and Knowledge Management Systems, 41(1), .
Source

Link to related item

File Details

Date Uploaded
Date Modified
Audit Status
Audits have not yet been run on this file.
Characterization
File format: pdf (Portable Document Format)
Mime type: application/pdf
File size: 234206
Last modified: 2017:09:05 16:20:37-06:00
Filename: VINE_41_2011_26.pdf
Original checksum: c5b238c633839bee21e24122941ab625
Well formed: false
Valid: false
Status message: Invalid page dictionary object offset=233139
File title: Finding KM solutions for a volunteerbased nonprofit organization
Activity of users you follow
User Activity Date