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Libraries Staff Presentations
Items in this Collection
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2021-04-29
The COVID-19 pandemic has shown the harmful effects of misinformation and disinformation, from issues around mask-wearing and physical distancing to vaccine hesitancy. Many academic librarians teach library users how to evaluate information. Checklists such as the CRAAP test continue to be...
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2024-06-14
In 2022, the University of Alberta Library’s Virtual Reference Working Group recommended using LibAnswers software to create “a publicly available, searchable FAQ database based on real-world questions to enhance our service offerings to users.” I will describe our process for developing an...