ERA

FIP 2015

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  1. An Exploratory Study of the Knowledge Needs of Student Groups [Download]

    Title: An Exploratory Study of the Knowledge Needs of Student Groups
    Creator: Luther, Bethany
    Description: Student groups share many characteristics with small non-profit organizations, however little study has been done on the knowledge needs of these groups. An exploratory study was conducted on a student group at a large university in Alberta, Canada to ascertain what knowledge needs the groups has and what knowledge management solutions could meet these needs. Semi-structured interviews were conducted with members of the group to conduct a knowledge audit which mapped the flow of knowledge within and outside the group as well as what gaps and sinks exist. The group makes use of online technologies like Google Drive to store their created knowledge but much tacit and experiential knowledge is lost as group members leave after a one or two year period. Communication issues also exist between senior and junior members with changes in the organizational culture which are dependent on the culture of the current senior cohort of students. The group also has little recorded history, including lists of prior members, and would benefit from formalized procedures for preserving their achievements. Suggestions include formalized knowledge capturing via transition reports from each position as well as the creation of a manual for new and current members to refer to in order to avoid knowledge duplication and to record best practices.
    Subjects: Nonprofit organizations, Information behavior, Organizational change, Knowledge management, Student activities
    Date Created: 2015/02/06
  2. Sex in the Stacks: Teenager Sex Education Information Seeking Behaviour and Barriers to the Use of Library Resources [Download]

    Title: Sex in the Stacks: Teenager Sex Education Information Seeking Behaviour and Barriers to the Use of Library Resources
    Creator: Marshall, Kyle
    Description: The proliferation of sex education information sources in the 21st century has left teenagers with a wealth of available sources on the topic. However, hegemonic narratives from classroom education alienate certain youth, while negative misinformation from unreliable sources has the power to instill harmful behaviours. At even greater risk are youth coping with traumatic experiences, particularly survivors of sexual assault and queer teens, or those from lower socioeconomic backgrounds that have limited Internet access. This qualitative study identifies the explicit and implicit choices teenagers make to seek and select specific information sources for sex education, and examines the factors that prevent teenagers from searching for such information from library resources. Oriented in Dervin’s sense-making theory, this study acknowledges that information is conceptualized as an internalized, subjective construction, and gaps in knowledge prompt seeking behaviour. Data was collected in the form of semi-structured, face-to-face interviews comprised of open-ended questions with four participants aged 14-17 years old. The results suggest that teenagers use a variety of sources to gather information about sex, including curricular instruction, the Internet, interpersonal, media and print sources. A wide range of factors attracted participants to use sources, such as ease, privacy, comfort, perceived experience, familiarity, openness and assured provenance. The teenagers also assessed source credibility in a more systematic manner for Internet or print sources than for interpersonal sources, which were generally approved based on experience or value-alignment with the seeker. None of the participants visited the library for sex education, and lack of awareness of collections as well as confidentiality concerns represented the main barriers to use. A more open, diverse approach to collections development and promotion that respects and communicates patron confidentiality, as proposed by Levine, would respond to these concerns and increase use of library sex education resources.
    Subjects: Libraries and teenagers, Information behavior, Sex instruction, Health education, Teenagers -- Sexual behavior
    Date Created: 2015/02/06
  3. Information Seeking Practices of a Freelance Illustrator: A Case Study [Download]

    Title: Information Seeking Practices of a Freelance Illustrator: A Case Study
    Creator: Luther, Bethany
    Description: Freelance professionals find jobs for themselves through self-promotion but little study has been done on how they find these jobs or learn how to self-promote. An interview was conducted with a freelance illustrator who is new to the job market and who has limited professional experience. Methods of finding potential employers were serendipitous in nature and relied a great deal on information encountering and information monitoring. Information sources included publications that use illustrations (generally magazines), publication websites, and a network of peers and other illustrators. Some self-promotion was achieved via social media but major social media sites such as Facebook were excluded for privacy reasons. Email was the preferred method of contact for potential employers but the slow processes of finding employers serendipitously has made the interviewee consider more professional options such as subscription to an ad agency. Information barriers include affective barriers (email seen as “safer” than the telephone), lack of time to research potential employers, and information scatter. Information aesthetics is also a factor since personalized emails have a greater chance of eliciting a response than a standard form email. Although currently ‘satisficed’ with this information-seeking behaviour, more professional and faster methods are being considered for the future in order to move into full-time illustration.
    Subjects: Illustrators -- Canada, Artists -- Case studies, Self-employed, Information behavior, Serendipity
    Date Created: 2015/02/06
  4. Alice in the Bedroom, X-Rated Adaptations for Patrons [Download]

    Title: Alice in the Bedroom, X-Rated Adaptations for Patrons
    Creator: Sawdon, Kenneth
    Description: This presentation is a one-act play about erotic adaptations of Alice in Wonderland, and other children’s stories. The play takes place in a branch library, a setting where deep discussions, obscure knowledge, and comedy collide. The library staff are working on a new library exhibit, and have to figure out what materials would be interesting and appropriate for their community. There is a discussion of pornographic adaptations of fairy tales in general, exploring the purposes and implications of sexualizing children’s literature. The characters then focus on adaptations of Dodgeson/Carroll’s Alice stories, especially Lost Girls (2006) and Alice in Wonderland: An X-Rated Musical Comedy (1976). They outline some of the major themes and plots of these works, as well as their value as adaptations.The characters frequently quote from and discuss scholarly resources. The play was read, not staged, by a cast of SLIS students.
    Subjects: Mass media and sex, Carroll, Lewis, 1832-1898 -- Adaptations, Adult services in public libraries, Erotic literature, Arts -- Adaptations
    Date Created: 2015/02/06
  5. The Information Seeking Behaviours of Parents of Children with Autism Spectrum Disorders [Download]

    Title: The Information Seeking Behaviours of Parents of Children with Autism Spectrum Disorders
    Creator: Beesoon, Gooneshwaree
    Description: An increase in the prevalence of Autism Spectrum Disorders (ASD) motivated this investigation into the information seeking behaviours of parents of children with ASD in Edmonton, Alberta. A qualitative approach based on a non-random, purposive sampling method was used. Semi-structured interviews of five female participants using open-ended questions were carried out for this pilot study. This research not only surveyed the information needs and information sources used by parents, but also examined the criteria that parents used to evaluate them as well as barriers that parents faced in accessing relevant information. Though parents mostly needed information for medical/health purposes and for managing the symptoms and behaviours of their children, a number of peripheral information needs which included respite care, education, transportation and social services providing family support were also documented. Parents relied mostly on health professionals and the Internet for their information. Other information sources included not for profit organizations, government agencies, libraries, conferences and workshops, print materials and newly diagnosed parents’ meetings. However, findings point to increased reliance on a parent support system on social networking sites, such as Facebook, that allowed parents to connect and share useful information about caring for a child with ASD. Barriers that parents faced in accessing useful information included commodification of information, dispersal of information and information overload. While not-for-profit agencies were lauded for excellence in providing information, parents had mixed-feelings about government agencies. The study also indicated that parents need instruction in evaluating their sources of information on the Internet. Implications for information professionals are presented.
    Subjects: Autism spectrum disorders in children, Autism spectrum disorders, Information behavior, Information resources, Parents of children with disabilities
    Date Created: 2015/02/06
  6. Exploring Knowledge Needs in a Non-Profit Student Group – Discussing the Knowledge Sources, Pathways, and Users in a Newspaper Setting [Download]

    Title: Exploring Knowledge Needs in a Non-Profit Student Group – Discussing the Knowledge Sources, Pathways, and Users in a Newspaper Setting
    Creator: Fong, Pamela
    Description: The purpose of this poster is to study the knowledge needs of non-profit student newspaper editors and offer Knowledge Management (KM) recommendations on existing systems. This poster is original research that explores non-profit student newspaper groups. The methodology used for this study was a knowledge audit using selectively transcribed semi-structured interviews, consultation of organizational website, and the framework of knowledge representations by Rathi, Forcier, and Givens (2014). Through the audit, the researchers discovered a Community of Practice (CoP) between editors, high usage of technology, and technology literacy,  and functional expertise of different individuals (Rathi, Forcier & Givens, 2014). One research limitation was that the researchers had no connection to the organization prior to the study. As well, not all editors from the organization were interviewed due to time restrictions. While the organization had a good foundation in KM, recommendations of fostering the existing CoP, have a stronger focus on training, capturing and customizing the existing knowledge of experts, and reflecting on the outcome of changes are suggested. Delving further, the population of editors were Millennials, who are digital natives and there is a habitus in the way they approached work. Moreover, there is limited information available on KM in a newspaper setting and no literature with a focus on editors. Unique, as well, is the situation in which yearly staff turnover is expected.
    Subjects: Journalism, College, Knowledge management, Information behavior, Nonprofit organizations
    Date Created: 2015/02/06
  7. Reduced Barrier Library Cards [Download]

    Title: Reduced Barrier Library Cards
    Creator: Marshall, Kyle
    Description: Library cards evoke a sense of membership in the “club of the library” that goes beyond access to collections and members-only services. Many libraries have policies that require proof of address or identification in order to qualify for a library card, restrictions that inhibit members of marginalized populations from obtaining library cards, and effectively prevent access to library services for these individuals. This is particularly impactful for the 200,000 Canadians who are unsheltered or emergency sheltered in any year. While North American library associations have issued persuasive official policy statements regarding poverty and homelessness, including the American Library Association’s Library Services to the Poor policy statement and the Canadian Library Association’s Position Statement on Diversity and Inclusion, their directives are not compulsory for individual libraries within their jurisdictions. In response to these identified barriers, some urban Canadian library systems have created reduced barrier library cards in order to extend the reach of their services to all segments of society. These cards typically have no residential address requirement, alongside other specialized modifications including reduced borrowing privileges and a limited application of late fines to balance increased access against increased risks for the library. A comparison of reduced barrier library card policies in four Canadian library systems – Vancouver, Fraser Valley, Edmonton and Toronto – permits for an understanding of the diverse approaches taken to address this issue. Managerial considerations for development and implementation of reduced barrier cards, such as financial and collection risks, use by other populations, staff training and buy-in are also considered within the context of public librarian professionals’ complex employment environments.
    Subjects: Public libraries -- Circulation and loans, Libraries and the homeless, Library cards -- Canada
    Date Created: 2015/02/06
  8. Comparing Indigenous and Western Approaches to Autism [Download]

    Title: Comparing Indigenous and Western Approaches to Autism
    Creator: Anna Wilson MEd.
    Description: This poster challenges the dominant narrative in Western society’s medical model that views autism as a ‘disease’ by defending the empowering Navajo view of autism as a ‘difference’ in Indigenous Research Methodologies (IRM). This envisions people with autism as a source of social capital instead of a social burden. The healing Indigenous people experience through community sharing can also help non-indigenous people with autism heal in their communities. The healing stories of people with autism provide a wealth of experience to the Library and Information Studies Field. The World Health Organization (WHO) values librarians’ inclusion of people with autism through developing informative autism web sites and sharing their valuable experiences through digital stories (Servili, & Saxena, 2013).  Librarians can challenge societies’ stereotypes of autism through promoting appropriate autism websites and critiquing inaccurate websites. This poster examines how five autism organization websites challenge the Western medical view of autism as a disease through alternative Indigenous methods of coping with autism. These refreshing stories of people with autism reveal how nourishing their strengths enables them to flourish creatively as authors of their own destiny.
    Subjects: Indians of North America -- Attitudes, Autistic people -- Public opinion, Cross-cultural studies, Navajo Indians with disabilities, Sociology of disability, Indigenous peoples -- Attitudes
    Date Created: 2015/02/06
  9. Library Services for Incarcerated Youth: Allowing for Literacy in a Marginalized Population [Download]

    Title: Library Services for Incarcerated Youth: Allowing for Literacy in a Marginalized Population
    Creator: Gareau-Brennan, Céline
    Description: Traditional library outreach and the more recent trend of community-led librarianship are significant ways public librarians serve the information needs of marginalized populations, paying special attention to the core library values of diversity, intellectual freedom, and social responsibility. This presentation examines contemporary interaction between public librarians and incarcerated youth in North American detention centres. It first addresses the status of interactions between public librarians and incarcerated youth, as represented in the professional and scholarly LIS (and related) literature. It then contextualizes the literature review with examples of related services delivered in Edmonton. This presentation will demonstrate the value of providing information services to incarcerated youth, as it has wider repercussions both on lived experience of youth behind bars and the role of the public library in a culturally diverse society.
    Subjects: Libraries and juvenile delinquents, Juvenile delinquents -- Rehabilitation, Libraries and prisons, Literacy programs, Libraries and teenagers
    Date Created: 2015/02/06
  10. Rural Public Library Services for Children [Download]

    Title: Rural Public Library Services for Children
    Creator: Slobodian, Carlene
    Description: A literature search was conducted on rural library services for children, both in North American as well as global contexts. We found that there are few recent publications on services in North America specifically addressing the needs of rural children. There is a global trend to use mobile libraries as a way to reach many isolated communities and ensure that children in these areas are receiving literacy support in a non-academic context. We discuss definitions of rural libraries, policies in place at various levels to support services for rural children, ideal service requirements for rural children, as well as some implications for further research. Adapted from a project conducted in partnership with Amanda Brace.
    Subjects: Libraries and poor children, Children's libraries, Rural libraries, Rural children, Bookmobiles
    Date Created: 2015/02/06