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CHLA/ABSC 2017 Podium Presentations

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  1. 2B2 Development of a Multimodal, Virtual Curriculum: Targeting Province-wide Learners' Information Literacy Learning Needs [Download]

    Title: 2B2 Development of a Multimodal, Virtual Curriculum: Targeting Province-wide Learners' Information Literacy Learning Needs
    Creator: Johnson, Brettany
    Description: Introduction: Our organization provides library services to over 100,000 staff in Canada's largest province-wide healthcare delivery system. The delivery of accessible, equitable, and sustainable library services to this diverse and geographically dispersed staff presents both challenges and opportunities, particularly with regard to skill development. Our multimodal, virtual curriculum targets learners' information literacy learning needs in this unique provincial context. Description: The curriculum includes three components: 1) Evidence at Your Fingertips (EAYF), a program of eight synchronous online courses open to all staff; 2) a series of microlearning video tutorials; and 3) a collection of online how-to guides. The focus of our paper is the EAYF program, which has seen approximately 1500 participants register for 200+ sessions since October 2015. In the past year, we have developed standardized processes for course development, marketing, registration management, session delivery, and evaluation. Outcomes: Three methods are used to assess program outcomes: standardized post-session evaluation of learner satisfaction with key program aspects and confidence performing identified tasks; and, after action reviews and whole team retrospective reviews to identify and share lessons learned and opportunities for quality improvement. Discussion: The evolution of the EAYF program has prompted us to think innovatively about how to design, develop, promote, deliver, and evaluate virtual education programming. Successes include positive feedback on the short, focused nature of the sessions and the ease with which they can be accessed.
    Subjects: Information Literacy Instruction - Alberta Health Services , Information Literacy Instruction - Health care workers - Tutorials, Information Literacy Instruction - Health care workers - Online Courses, Information Literacy Instruction - Health care workers - How-to Guides
    Date Created: 2017/05/15
  2. 1B2 Transforming a Library Service within a Provincial Healthcare Organization - Forging a New Path [Download]

    Title: 1B2 Transforming a Library Service within a Provincial Healthcare Organization - Forging a New Path
    Creator: Connolly, C
    Description: Introduction: Prior to 2011, libraries within a provincial health service operated using a variety of self-determining service models across 24 locations. Evaluation of library services demonstrated significant gaps in service delivery and access to resources, cost inefficiencies, and variation in library service standards across the province. National and international trends reflected ongoing library closures and challenges to demonstrate library contributions to organizational goals and improvements in health information literacy. Description: In January 2011, all library services were aligned under one department to capitalize on the natural fit between libraries as conduits to evidence and knowledge management practices that support the use of evidence in practice. The mandate was to develop enterprise-wide library resources and services to support clinical decision-making and quality patient care. Outcome: This department is now a focal point for access to and expertise in healthcare information resources and services through the virtual library, 7 full service libraries, and 2 office locations. Organization-wide evaluations conducted in 2011 and 2014 show increased client satisfaction, while utilization analytics reflect continued growth. Discussion: The Optimization Initiative was a proactive, internally driven effort to extend library services and resources beyond the traditional library space, streamline “back-office” functions and allow library staff to contribute to organizational initiatives. The path has been winding, yet lessons learnt include the value of dedicated staff, teamwork, and maintaining a focus on equitable access and service for the organization’s staff and clinicians.
    Subjects: Provincial Health Library Services - Alberta - Reorganization
    Date Created: 2017/05/15
  3. 1A3 Research Support in Health Sciences Libraries: A Scoping Review [Download]

    Title: 1A3 Research Support in Health Sciences Libraries: A Scoping Review
    Creator: Visintini, Sarah
    Description: Introduction: Health sciences libraries in both academic and clinical contexts are becoming more involved in furthering their institutions' research mandates, and librarians are increasingly called upon to support their patrons' research needs. A literature scan revealed many libraries are writing about their research support initiatives and the changing roles of librarians, but no syntheses exist on library research support services in health sciences contexts. We conducted a scoping review to map the academic literature on this topic and to assist libraries as they continue to adapt to researchers' evolving needs. Methods: We searched Medline, EMBASE, ERIC, LISTA, LISS, Scopus and Web of Science to identify reports of research support services provided in health sciences libraries. An advanced Google search for grey literature was also conducted. Articles describing development, implementation, or evaluation of research support initiatives provided in a health sciences library were included. Data extraction will focus on library context, user characteristics, and services implemented. Findings will be summarized using evidence maps in order to facilitate knowledge translation. Results: The database searches returned 6336 results, and after removing duplicates 3545 records remained for title/abstract screening. Full-text screening was conducted on 277 articles. Preliminary results show a predominance for systematic review support and the emergence of data management support. Discussion: This scoping review maps out the existing literature on research support practices in the health sciences context. It provides health sciences libraries with a benchmark from which they can assess and develop their own research services.
    Subjects: Library Research Support Services - Scoping Reviews
    Date Created: 2017/05/15
  4. Research Support Requirements of CHLA/ABSC Members [Download]

    Title: Research Support Requirements of CHLA/ABSC Members
    Creator: Torabi, Nazi
    Description: Purpose: A national survey will be administered electronically to health information professionals to identify the extent to which they would like to undertake research, their barriers to their undertaking research activities, and the supports that they would require to be able to successfully conduct research. Methods: The survey, which will include a variety of question types (Checklists, Likert Scale, Open Ended, etc.), will be delivered electronically to members of CHLA/ABSC. The results will be tallied. Open ended questions will be analyzed for themes related to barriers and desired supports. Follow-up one-on-one conversations, focus group discussions and/or large group discussions (possibly at the CHLA/ABSC annual meeting) will be used to clarify and prioritize a list of desired research supports. This project will receive ethics approval from a Canadian academic institution. Outcomes: Outcomes of the survey will be ready for presentation at the CHLA/ABSC Conference in Edmonton in 2017. Planned outcomes include a list of barriers to research and a list of desired supports. Where geography, type of work environment or level of education are elements of the kind of support, results will be subsorted by those characteristics. Conclusions: This study will supply a clearer picture of the barriers to research activities and the research support requirement of health information professionals in Canada. This information will provide the Canadian health library community with an opportunity to move forward with developing targeted and effective research supports.
    Subjects: Health Librarians - Canada - Research Support , Hospital Librarians - Canada - Research Support
    Date Created: 2017/05/15
  5. 4A3 Fishing for Grey Literature: what are we catching in CADTH's rapid response service? [Download]

    Title: 4A3 Fishing for Grey Literature: what are we catching in CADTH's rapid response service?
    Creator: Severn, Melissa
    Description: Background: At CADTH, considerable effort is made to retrieve grey literature for rapid reviews published as part of the Rapid Response (RR) Service. The searching process to capture this information is guided by the RR checklist, which is a 46-item sub-set of CADTH's Grey Matters tool. The objective of this study is to measure the value of the RR checklist for finding relevant documents. Methods: We conducted a retrospective analysis of 71 rapid reviews published from April to September 2016. The number of grey literature documents captured by the RR checklist was compared with how frequently they were cited in these reports. The type of grey literature document cited was recorded as well as the publisher. Results: Of the 1,893 documents found through the use of the RR checklist, 324 (17%) of those documents were cited in our sample of rapid reviews. Guidelines were the most frequently cited type of grey literature document (41%). The cited grey literature came from 192 publishers, 20 of which are on the RR checklist. Documents found using the RR checklist accounted for 23% of the total literature cited. Discussion: The grey literature search process as guided by the RR checklist identified additional relevant documents; however, there is opportunity for improvement in precision rates. The variety of grey literature publishers can make it difficult to rely on a checklist of individual websites to capture relevant grey literature. Strategies that focus on utilizing search engines and grey literature databases more effectively may need to be developed.
    Subjects: Grey Literature, Rapid Reviews, Online Searching
    Date Created: 2017/05/15
  6. 4B1 Visualizing History of Medicine Collections: Improving Discovery and Access [Download]

    Title: 4B1 Visualizing History of Medicine Collections: Improving Discovery and Access
    Creator: Ambler, Chelsea
    Subjects: Mackie Family History of Neuroscience Collection - University of Calgary, Metadata - History of Medicine Collections, Digitization - History of Medicine Collections
    Date Created: 2017/05/15
  7. 3B1 Parent information needs and experience regarding acute otitis media in children: a systematic review [Download]

    Title: 3B1 Parent information needs and experience regarding acute otitis media in children: a systematic review
    Creator: Meherali, Salima
    Description: Introduction: Acute otitis media (AOM) —inflammation of the middle ear— is the most common pediatric bacterial ear infection, affecting up to 75% of children at some time before age 5 years. Despite the high incidence of AOM in children, it presents diverse challenges to parents who did not have accurate information regarding what causes AOM and its management. Further, a lack of parental knowledge regarding symptom recognition, medications, and prevention and treatment of AOM have been associated with poor health outcomes (middle ear effusion, hearing loss), which emphasizes the need for adequate educational provision for parents. To respond to this paucity of information in Canada and to inform future practices, we sought to synthesize the literature to provide a more comprehensive perspective of parental information needs and experiences relating to AOM management. Method: Four electronic databases were searched and articles were screened according to pre-established inclusion criteria. Articles were included in the review if they were examining parental information needs for AOM, and we used language (English) and date (January 2000 to date) restrictions. Results: Out of 851 articles retrieved, 13 articles met the inclusion criteria. We completed a descriptive (narrative) analysis and identified four potential and common patterns including: parents’ beliefs and knowledge about AOM; parents' attitude and knowledge about AOM treatment; information seeking behaviour; and burden of AOM on family and child quality of life. Discussion: Incorporating parental information needs into health care assessment and educational planning are essential steps toward improving parental competency in AOM management and enhancing health outcomes.
    Subjects: Patient information - Otitis media, Patient information - Ear infections , Patient education - Otitis media
    Date Created: 2017/05/15
  8. 4A2 Keeping up-to-date with information retrieval research: Summarized Research in Information Retrieval for HTA [Download]

    Title: 4A2 Keeping up-to-date with information retrieval research: Summarized Research in Information Retrieval for HTA
    Creator: Kaunelis, David
    Description: Introduction: Increasing numbers of research papers about information retrieval for health technology assessments, systematic reviews and other evidence syntheses are being published. It is time-consuming and demanding for information specialists to keep up-to-date with the latest developments in the field. To help to meet these challenges, the Interest Group on Information Retrieval (IRG) of Health Technology Assessment International (HTAi) has created an open-access web resource entitled SuRe Info (
    ). Description: Information retrieval methods publications are identified by running topic-specific search strategies in selected relevant databases. A structured appraisal is created for all publications fulfilling the SuRe Info inclusion criteria. The key messages from the appraisals are summarized into topic-specific chapters. Outcomes: Fourteen chapters are now available on SuRe Info, with others currently in development. SuRe Info chapters cover two types of categories: 1) general search methods used across all health technologies, such as strategy development and search filters, and 2) methods used when searching for specific aspects of health technologies, such as clinical effectiveness, safety and economic evaluations. References at the end of each chapter are linked to appraisals of included publications. Links to full-text are provided when freely available. Discussion: SuRe Info offers research-based advice for everyday searching issues. With updates every six months, SuRe Info seeks to help information specialists stay current in the latest developments in the field. It provides easy access to summaries of current methods papers and supports timely uptake of potential new efficiencies in information retrieval practice.
    Subjects: SuReInfo (Information product), Health Technology Assessment - Open access resources, Heath Technology Assessment - Information retrieval
    Date Created: 2017/05/15
  9. 4B2 Colour Our Collections: Using adult colouring as outreach in a health sciences library rare books collection [Download]

    Title: 4B2 Colour Our Collections: Using adult colouring as outreach in a health sciences library rare books collection
    Creator: Hamonic, Laura
    Description: Introduction: A simple, cost effective method for engaging students and promoting use of our health sciences library's rare books collection was sought. An environmental scan of other special collections libraries' programs resulted in our decision to capitalize on the adult colouring trend. Description: Colouring pages were created by a practicum student, who digitally traced images from special collection books using an Intuos tablet and MyPaint. These colouring pages were released both in the library and online. In the library, a reproduction of the original document was posted above a table containing copies of the colouring pages and colouring supplies. Patrons were encouraged to colour the page and post their artistic efforts beside the original. Patrons were also provided with information on visiting the special collection. Outcomes: We began releasing pages in March 2017 and as such do not have outcomes to report yet. We plan to use four metrics to evaluate the program: the number of pages distributed in library, number of pages downloaded, number of coloured pages posted, and the number of users of the special collection stating they became aware of it through the colouring pages display. We will also have a comments board and use social media to collect patron reactions to the project and will report on the total cost of the project.
    Subjects: Adult Colouring, Special Collections - Health Libraries - Outreach, Special Collections - Health Libraries - Public Relations
    Date Created: 2017/05/15
  10. 1B1 Innovations, Challenges and Opportunities within Regional Health Libraries in British Columbia [Download]

    Title: 1B1 Innovations, Challenges and Opportunities within Regional Health Libraries in British Columbia
    Creator: Muturi-Kihara, Elisheba
    Description: Introduction: Faced with continual change, British Columbia regional health and ministry libraries must innovate in order to survive. To understand how these libraries are evolving, this study: 1) describes and compares the libraries, 2) analyzes how they are changing and innovating in order to deliver value, and 3) identifies gaps and opportunities in the current landscape. Methods: Librarians from seven health authorities and one ministry library completed online surveys and telephone interviews regarding eight themes drawn from the literature: library environment, research services, instruction, service delivery models, prioritization, evaluation, innovation, and the provincial landscape. The librarians later participated in a focus group to explore key findings in greater depth. Results: Libraries range considerably in role of the library in supporting open and connected research and researchers size and staffing levels. Both centralized and distributed service delivery models are in practice. Reaching library patrons from geographically remote areas is a common challenge, as is leveraging technologies needed to advance services. Reference is identified as the most valuable service provided, and all libraries recognize the importance of measuring and demonstrating the impact of this and other services. Ongoing needs assessment and evaluation activities are taking place. There is some interest in standardizing assessment procedures in the future, using similar outcome indicators to inform marketing and advocacy endeavors. Discussion: In a landscape of library closures, service consolidation and technological limitations, innovative non-traditional activities are required to improve delivery of information and resources. This project's findings promote information sharing on best practices and highlight collaborative opportunities to address existing gaps within the library systems.
    Subjects: Health Libraries - Centralized - British Columbia, Health Libraries - Decentralized - British Columbia
    Date Created: 2017/05/15